Frequently asked questions

Can I return an item once accepted and ask for a refund?

If you had made the payment in cash at the time of delivery, you will receive the refund in cash provided you return the product within the time period of 7 days post accepting its delivery. If you made the payment online, the refund process will get initiated once we receive returns from you. We will inform you via SMS and/ or Email once your refund request is initiated. The bank usually takes 7 - 10 working days to process the amount.

How can I contact DMart Ready customer care?

You can call us at 8104137015 all days, between 07:00 am - 10:00 pm or write to us at to contact our customer service team who would be glad to help you.

Whom do I contact for bulk purchases?

For placing an order in bulk, please contact our customer service team. For any other queries, you can call us at 9322275125 all days, between 07:00 am - 10:00 pm or write to us at .

How do I edit or remove the "FAQ title"?

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.